Privacy Policy

DeployBuddy is a hosting and deployment management platform that helps teams connect cloud infrastructure, deploy WordPress sites, and manage servers from a single dashboard. This policy applies to deploybuddy.cloud, app.deploybuddy.cloud, and related services operated by DeployBuddy and its partners listed in the site footer.

We collect information you provide directly, information generated through your use of the service, and limited technical data from our marketing website.

• Account information such as your name, email address, organization, and authentication credentials.
• Billing and subscription details when you purchase a paid plan.
• Server, deployment, and configuration data necessary to operate the platform on infrastructure you connect (for example, DigitalOcean).
• Support communications, feedback, and correspondence with our team.
• Newsletter sign-ups and marketing preferences submitted through our website.
• Usage, device, and log data such as IP address, browser type, pages viewed, and timestamps.

We use collected information to provide, maintain, and improve DeployBuddy, including:

• Creating and administering your account.
• Provisioning, monitoring, backing up, and optimizing sites and servers you manage.
• Processing payments and sending service-related notices.
• Responding to support requests and security incidents.
• Sending product updates, guides, and release notes where you have opted in.
• Analyzing usage to improve reliability, performance, and product design.
• Complying with legal obligations and enforcing our Terms of Service.

Where applicable law requires a legal basis, we process personal data to perform our contract with you, based on your consent (for example, marketing emails), to pursue legitimate interests such as securing and improving our services, and to comply with legal obligations.

We do not sell your personal information. We may share information with:

• Infrastructure and cloud providers you connect to DeployBuddy to deliver the service.
• Payment processors, email providers, analytics vendors, and other subprocessors that help us operate the platform.
• Professional advisers, auditors, or authorities when required by law or to protect rights, safety, and security.
• A successor entity in connection with a merger, acquisition, or asset sale, subject to this policy.

We require service providers to handle data only for authorized purposes and under appropriate safeguards.

We retain personal information for as long as needed to provide the service, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and your account status.

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and you are responsible for safeguarding your account credentials.

If you access DeployBuddy from outside the country where our systems or providers are located, your information may be processed in jurisdictions with different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing. You may also unsubscribe from marketing emails at any time using the link in those messages.

To exercise privacy rights, contact us using the details below. We may need to verify your identity before responding.

Our website and application may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, measure performance, and improve user experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

DeployBuddy is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Continued use of the service after changes become effective constitutes acceptance of the updated policy.

For privacy questions, data requests, or concerns about this policy, contact DeployBuddy support through your account dashboard or the contact options listed on deploybuddy.cloud.